This Privacy Policy outlines how the information obtained by Joss Group, and its relevant second and third-party service providers, is collected and collated through the website and other channels. As well as how that information is used, processed and disclosed. By viewing this website and submitting your personal information when enquiring, you agree to the terms of this Privacy Policy.
If you do not agree with this policy, please do not engage with this website.
We are committed to properly managing, protecting and processing your personal data in accordance with this Privacy Policy. This policy is subject to the principles set out in the Privacy Act 1998 (Cth) and the Spam Act 2003 (Cth), as well any other relevant governing laws and regulations.
This policy may be updated at any time without notice, please check regularly to stay up to date with the terms and conditions.
Contents
- Interpretation
- Information Collected
- Using, Processing and Disclosing Information
- Third Parties
- Access to Personal Information
- Request to Withdraw Information
- Updates on Privacy Policy
- Contact Us
1. Interpretation
For the purpose of understanding this Privacy Policy, all italicised terms throughout this document have the following meanings:
“Channels” – means collectively, the website https://jossgroup.com.au/, social media accounts, associated widgets and any other platforms or applications related to this project. As well as Electronic Direct Mail, surveys and other project-related applications used presently, or in the future, for information distribution or marketing purposes.
“Legislation, Laws” – means the Privacy Act 1988 (Cth), the Spam Act 2003 (Cth), their respective subsidiary legislations and regulations as well as all other relevant law.
Note: a reference to any legislation, regulation or statutory instrument in this document shall be deemed to include any amendment, repeal or substitution thereof.
“Policy” – refers to this Privacy Policy.
“Personal Data or Information” – means any data, whether accurate or not, which is:
(a) About an individual who can be reasonably identified (i) from that data; or (ii) from that data and other information we have obtained, or are likely to have access to. Including data in our records, or data supplied to by second and third-party service providers.
(b) Defined as “personal data” or “personal information” under any applicable laws.
“Second-Party Service Providers” – refers to second-party businesses who might receive your personal information.
“Third-Party Service Providers” – refers to third-party businesses who may receive your personal information as a result of browsing our website or otherwise interacting with our website or associated channels. Or through the means of any potential scenarios outlined under the Information Collected section below.
“Joss Group, we, our or us” – means Joss Group.
For further clarity on these terms, or other terms used in this policy, please contact us.
2. Information Collected
Joss Group and relevant second and third-party service providers collect your information when:
(a) You use any of our related services or associated channels. Including, but not limited to subscribing to events, newsletters or submitting enquiry forms.
(b) You browse our services, products or otherwise interact with our website or associated channels.
(c) You accept that relevant data (such as your IP address) will automatically be collected and stored through tracking technologies on the website, including but not limited to Google Analytics.
(d) You interact with our team or other representatives, for example via our website contact form, emails, telephone calls, face-to-face meetings (unless otherwise specified).
(e) You interact with the project on social media.
(f) You sign up to our affiliate marketing partner network, i.e. MailChimp Electronic Direct Mail subscription.
(g) We consult publicly available sources of information, or receive references or referrals from marketing and sales agent partners, related companies, and third parties. For example, where they refer you to us or vice versa.
(h) Our third-party analytics or other service providers, business or commercial partners, provide your personal data to us, which was collected and processed by them and disclosed to us pursuant to their separate privacy policies.
(i) In addition to the above, you voluntarily submit your personal data to us for any reason.
3. Using, Processing and Disclosing Information
Joss Group might use your personal information to:
(a) Send your marketing communications in relation to our sales, events, products, services, promotions or other relevant news.
(b) Communicate with you in relation to: (i) your queries, request and feedback, (ii) Material changes to our website (or other channels), or (iii) for matters relating to your interest or involvement in this project. This action could be pursued through email, SMS or via any medium you provided to us.
Joss Group might process your personal information:
(a) Internally to present you with relevant information related to the project.
(b) Externally to develop marketing communications tailored to your interest or involvement in the project or to send you offers related to the project.
(c) For other purposes related to the project.
Joss Group might disclose your information to second and third-parties.
4. Third Parties
We will ensure the disclosure of your personal data is minimal, and only pursued where necessary, to perform the related purpose or additional purpose. We may also disclose your personal data for secondary purposes, if related to the purpose or additional purpose, or you would reasonably expect us to use or disclose the information for the secondary purpose.
Joss Group may disclose your personal information to:
(a) Our employees, consultants or other representatives.
(b) Our professional advisers, including: marketer and sales agents.
(c) Agents, contractors or service providers who help provide our services to you.
(d) Any other party whom you authorise us to disclose your personal data to.
Further, you agree that should we sell, merge or otherwise change control of our business or this project, our database may be subject to disclosure without notice or prior consent.
5. Access to Personal Information
At any time, you may request access to your personal information that we have stored. To do so, please contact us.
To amend or correct any information that we have stored, please contact us.
6. Request to Withdraw Information
To withdraw your personal information from our system, please contact us or manually unsubscribe from any email marketing communications.
We cannot personally guarantee the withdrawal of your information from the systems of our third-party service providers.
7. Updates on Privacy Policy
Joss Group will occasionally update this Privacy Policy. We encourage you to periodically review this document to be kept up to date on how Joss Group is protecting your information.
This policy was last updated in July, 2024.
8. Contact Us
Should you wish to get in touch with Joss Group in regards to this disclaimer, please contact via the contact form on the website’s home page.
Reasonable efforts to promptly resolve any issues which may arise will be put in place.
